Why PERSOL Outsourcing
Proven Excellence
With decades of outsourcing experience, we consistently deliver operational excellence and business agility, forming the foundation for transformative enterprise solutions.
- Wide spectrum of outsourcing functions including customer experience, revenue collection, events management, claims processing, and HR shared services
- Diversified portfolio across customer service, technical, and engineering verticals
- Proven capabilities in deploying tailored, agile workplace models
- Certified frameworks (ISO, DPTM) for managing high-stakes, sensitive processes
Technology Integration
We integrate deep expertise with modern technology to elevate performance and unlock higher- value outcomes, delivering future-ready operational models.
- Access to expertise ensuring continuous process enhancement
- Multi-tiered delivery capabilities across onshore, nearshore, and offshore
- Employee care programmes driving higher retention rates
- Over 2000+ employees managed annually across diverse industries
Regional Scale
Combining our regional presence with localised expertise, we deliver solutions at scale, enabling clients to confidently expand and transform across APAC.
- 13 offices across the region ensuring scalable, compliant expertise
- Access to a regional talent pool of specialised professionals
- 27+ years of continuous BPO operation and proven delivery
- Advanced technology integration with regional best practices
Certified Excellence
Our operations are backed by internationally recognised certifications, demonstrating our commitment to quality, security, and best practices.
ISO Certifications
Quality management systems certification
DPTM Certification
Data Protection Trust Mark for robust data handling practices
Progressive Wage Mark
Recognised for commitment to uplifting wages and skills development for employees through structured career progression pathways.
BizSafe Level 3
Certified for implementing a robust workplace safety and health management system, demonstrating commitment to risk management and employee well-being.
Let’s Build Future Together.
